The bed was huge and very comfortable, and the shower was hot. The room was spacious, and everything was clean. The central station is 10 or 15 minutes walk away, or a very short subway trip. I don't generally avail of daily housekeeping when I am on holidays anyway, but I thought it was clever the way the hotel offers vouchers to redeem at the bar for those content not to have towels refreshed daily, etc. It's win-win in terms of reducing workloads on housekeeping staff and offering customers something they might prefer. The staff were fantastic and I would have to single out Frau Gashke at the reception, who was very helpful, kind and patient. Thank you!!
Dáire
มีนาคม 2567
i liked the roosm because they were big and comfortable. i really enjoyed the breakfasft whihc was a very large buffet and the eating times are quite large then i really appreciated the friendlyness of the staff and this everywhere : at the reception, at the breakfast buffet and even the room-cleaning staff. the hotel is located in a goof neighborhood and the centre of the city is really easy to go to by foot .....
Marc
มีนาคม 2568
The room was spacy and the bed very comfortable. There was a bottle of water and a pod coffee maker in the room and the option to order room service or eat in the restaurant. The bathroom had a large shower and amenities.
Catherine
กุมภาพันธ์ 2568
comfy bed, in walking distance to train station, large room, soundproof walls (we didn't hear any noise from other rooms), fast check in and check out, reliable place
Cavidan
พฤษภาคม 2568
The room was incredible as was the view. the staff were amazing especially boris and all his colleagues! They were super friendly and eager to help with anything i needed. I was there for medical treatment and at times very very sick and they were so thoughtful and helpful, i appreciated it immensely! They also are currently storing my luggage in their storage room before i return there. The bar staff and food stuff were great too, as was the quality of the foods and drinks! I would recommend this place to anyone!!
Linda
กุมภาพันธ์ 2567
The hotel room was very clean and had everything we might need for one night. Especially appreciated was the AC in the room since the temperature outside was so high.
Magdalena
กรกฎาคม 2567
The hotel is in the city center and easy to reach from the main train station. There was free water and tea/coffee in the room. It was also an advantage to have a safe box and a mini fridge in the room. The room and common areas were very clean. Since the hotel was available, they allowed me to check out late.
Ehad
พฤษภาคม 2568
It's a very nice hotel. Nice welcome The location was perfect for us! We went to the Pluto sauna. The bed and pillows were very nice. Breakfast was very good. Parking was also perfect! When we went there, there was enough space. The restaurant was also very good.
Jeroen
พฤษภาคม 2568
Very clean, comfortable room with armchair, desk and coffee machine. Good, varied buffet breakfast. Helpful staff, who allowed me to print out several train tickets when I needed to process a reclaim. Not far from central Essen sights like cathedral and former synagogue. Tram station a couple of minutes' walk away with direct trams to Zeche Zollverein. Good value, at least in winter.
Alexander
กุมภาพันธ์ 2567
The room was very clean. Very comfortabel bed, clean towels, coffee machine, tv in the room, view to the patio. The breakfast was very very good, with lots of varieties. The personal of the hotel is nice and welcoming, smiling. It felt like they care about you and try to help anytime you need. Small details like products to clean shoes, laundry bag and you can have your clothes washed if needed. Underground parking. Proximity to the city centre and shops/restaurants.
Mari
เมษายน 2567